Phone Call Of The Day

I KNEW someone would give me something to blog about today. I could just feel it, building up until finally the phone rings and I answer. When I did, out of the speaker came a stream of words that were but an utterance of logical mystery meat, conversation without reason. A summary of the correspondance: Not Me: "I'm having a problem with my website, it seems to not be working, I don't know what's wrong with it but there are errors on it." Me: (visiting said website) "Okay, can you tell me specifically what is wrong with it, I seem to be able to view the website just fine." Not Me: "Well, one of the updates you made is wrong and my contact page isn't working." Me: "Okay let me take a look ..." Not Me: "I click on the contact button on our site and I tried to email you to tell you that the update needed to be changed but our contact page isn't working. All I can see is a page that says 'What's Your Image' but no contact information." Me: "... hmm, I don't know why you'd be clicking on your contact page to get a hold of us anywa ... OH, you mean OUR website contact page isn't working." Not Me: "umm, well I guess maybe." Hey, my website isn't working, all I get is this big huge "Google" logo and a search box and something about advertising programs and news, that doesn't look ANYTHING like my site, can you fix it?